Partner Agreement (Accounting Firms)

Reclaim Day is run by Northstar Infinity Works Ltd, registered in England & Wales (company number 17326480), registered office Building 2, Building 2, Marlins Meadow, Watford, England, WD18 8YA (“we”, “us”). Faktury.co.uk and Reclaim Day are trading names of Northstar Infinity Works Ltd (company number 17326480). Contact: help@reclaimday.com.

A Partner account lets your firm invite clients, review and categorise their invoices, run reports and exports, and message clients. You are an independent business. Nothing in this Agreement creates a partnership, joint venture, agency or employment relationship between us, and neither party may bind the other.

You are solely responsible for your relationship with your own clients, including engagement letters, fees and advice. You may access a client’s data only where that client has connected to your firm and enabled sharing, and only for legitimate professional purposes. You must promptly stop accessing data if a client disables sharing or asks you to.

For the client data you access and process through the platform you are an independent controller, responsible for having a lawful basis and your clients’ authorisations. We are a controller for the data we need to run the platform and, for clients’ documents, their processor under section 11 of the Terms of Service. Each party will comply with data protection law (UK GDPR / EU GDPR).

Where we run a referral or commission programme, the rate and conditions are those shown in your Partner dashboard or agreed separately in writing. Commission is earned only on validly referred, paying clients and is paid per the schedule shown. We will announce rate changes at least 30 days in advance. Commission may be withheld or clawed back for refunds, chargebacks, fraud, or breach of this Agreement. You are responsible for your own taxes on commission.

You will: keep your and your staff’s credentials secure; provide accurate firm information; use the platform lawfully and professionally; not misrepresent your relationship with us or with Reclaim Day; and not use client data for any purpose other than serving that client.

Each party will keep the other’s confidential information (including client data and non-public business information) confidential and use it only for the purposes of this Agreement.

Data extraction is automated and may be incomplete or incorrect. You are responsible for checking extracted data before relying on it or presenting it to clients. The platform does not provide accounting, tax or legal advice; professional judgement remains yours.

The platform is provided “as is” and “as available”, without warranty of uninterrupted operation or extraction accuracy. To the maximum extent permitted by law we exclude all implied warranties and terms.

We are not liable for loss of profits, revenue, data, goodwill, client claims, or any indirect or consequential loss. Our total liability is limited to the greater of (a) the total fees you paid us in the 12 months before the event, or (b) the total commission paid to you in that period. Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.

You will indemnify us against claims, losses and costs arising from your breach of this Agreement, your dealings with your clients, your processing of client data, or your unlawful use of the platform.

Either party may end the Partner relationship on 30 days’ notice. We may suspend or terminate immediately for breach or to comply with law. On termination your access ends, client connections are removed, and any unpaid earned commission is settled per the schedule; new commission stops accruing.

We will tell you about material changes at least 30 days before they take effect; if you do not agree, you may end this Agreement before then.

This Agreement and any dispute are governed by the laws of England & Wales. The courts of England & Wales have non-exclusive jurisdiction.

This Agreement, together with the Terms of Service and Privacy Policy, is the entire agreement. If any provision is unenforceable, the rest remain in force. We may assign to a successor; you may not assign without our consent. Notices to us: help@reclaimday.com.